Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
Please note that during new launches, promotions, or high-volume periods, processing times may be slightly extended. As a small business, we appreciate your patience and support.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
We currently offer Standard Shipping, which typically arrives within 5–7 business days after your order has been shipped.
Please note that shipping timelines are estimates provided by the carrier and may vary due to weather, holidays, or unforeseen delays.
Shipping Address Accuracy
Please ensure your shipping address is entered correctly at checkout. STUDIO23 is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, please contact us immediately at:
We cannot guarantee changes once an order has been processed.
Shipping Disclaimer
STUDIO23 is not responsible for lost or stolen packages that are marked as delivered by the shipping carrier. Please ensure your shipping address is entered correctly at checkout, as we are unable to modify or reroute orders once they have been processed. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
Questions?
For all shipping-related inquiries, please email:
Please allow 2–4 business days for a response.